Our apartments do not come furnished, but furnished and corporate units may be available upon request. Please contact the leasing office for further information.
Frequently Asked Questions
See our frequently asked questions however if you have additional inquiries please fill out our contact form and we will get back to you!
Are utilities included?
Residents are responsible for their cable/internet, and other utilities. Please contact the leasing office for specific utility fees. We believe in not charging amenity fees at our communities. All the benefits of the community, including on site management, are included in your rent.
Is Renter’s insurance required?
At this time we do not require renter’s insurance, however, we STRONGLY recommend that every renter protects their home with renter’s insurance. Please contact your leasing office for general information.
Is the community smoke-free?
Yes, all Gallina communities are smoke-free environments.
How are resident concerns or complaints handled?
We encourage residents to communicate directly with on-site management if present. For further assistance or to escalate issues, contact our corporate office at 608-237-1300 or visit the "Contact Us" page at GallinaCompanies.com.
How long is your lease?
We typically offer 12-month leases. Depending on the season and availability, flexible lease terms may be offered. Ask your leasing office for current options.
What are your application requirements?
Every resident 18 years and older residing in the residence must complete a rental application and complete identity verification and screening requirements. Please contact the leasing office for a copy of our resident qualification standards.
Is this community pet-friendly? What are the policies and amenities?
Our community welcomes cats and dogs! Cats are $25/month and dogs are $40/month. Restrictions apply- contact the leasing office for specific details!
When is rent due?
Rent and fees are due on, or before, the 1st of each month.
How do I pay rent?
Rent can be paid online via the resident portal, the LOFT Living App, check, or other community-specific methods. Late fees apply per your lease.
How can I access the resident portal or rent payment options?
Our residents utilize the LOFT Living App, which offers quick access to lease documents, rent payments, maintenance requests, rewards and more.
What is your renewal and rent increase policy?
Renewal offers are sent prior to lease expiration. Rent increases are based on current market conditions and are communicated in advance.
Can I sublease or change roommates?
Subleases or roommate changes must be approved by management and follow the community's policies.
How much is the application fee?
The application fee is $100 per household. This holds your apartment home while we process your application. Once approved, this fee is applied towards your security deposit. Cancelled applications may be subject to a $25 fee.
How are maintenance requests handled?
Residents can submit requests, online through the resident portal on your community website, at GallinaCompanies.com, or if available, at your community office. For emergencies, please call 608-283-7891.
Is extra storage available?
Storage is included with most of our apartments.
What is the move-out notice requirement?
Leases must be renegotiated in writing 90 days prior to the lease expiration date if a renewal is offered by the Landlord.
How much is the security deposit?
Our security deposit is $250.00 without pets and 1/2 month with pets
What amenities are offered?
Deer Creek offiers a Community Room, Indoor hot tub, fitness center, dog run, outdoor kitchen/BBQ area, an on-site leasing office and much more.
What is the parking policy?
One underground parking stall is included with each apartment home. Additional stalls may be rented for $80/month and is based on availability.
Visitor & office: address, phone, email and hours?
Our on-site leasing office is located at 8561 Greenway Boulevard, Middleton, WI 53562 and can be reached at 608-836-7999 or Deercreek@gallinacos.com. Our office hours are: M-F 10:00 a.m. - 5:00 p.m. Sat. 9:00 a.m. - 1:00 p.m.